Title:Â Generative AIÂ
Location:Â Charlotte, NC 28203Â (Onsite)
Duration: Long Term
PR Range: $65 /hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
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Job Description:
Detailed Job Description:
Sr. Generative AI Developer in Google CCAI platform with 8 years of relevant Industry Experience.
Duties Role Job Responsibilities:
Contact center with IVR and Chatbot experience
Solid Exp on LLM model creation on Open AI
Google CCAI platform
Azure platform
Creation of Transcript summary from Voice and Chat in Gen AI
Ability to create different Intents for Google Bots automatically by finding gaps in the intents from production and automatically fix them in the Chat and Voice BOTS
Creation of a Dashboard with different insights from Google Big Query from the Transcripts in Google Looker
Create Call flows using Gen AI using Transcript summary
Google Dialog Flow exp
Experience in Jira
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