Machine Learing /NLP Analyst Full Time

RESPONSIBILITIES

• Research and analyze the scope of intents within the linguistic and technical dimensions of bot’s capabilities.
• Establish intent and entity scopes.
• Identify training needs/ gaps.
• Collaborate with design and development teams to ensure NL performance supports positive UX.
• Define the approach towards using specific platform features to service the needs of business use cases.
• Clean, label, and prepare training data.
• Create and maintain testing data sets to verify NLU performance.
• Analyze chat/call history and optimize intent/entity training.
• Debug the bot behavior and fix NL issues.
• Create intent/ entity accuracy reports.

Years of experience needed –

• 10+ Years of experience

Technical Skills:

• Excellent written and spoken communication skills
• An appreciation for constant learning and solutioning
• A willingness to take on challenges that are not clearly defined
• Strong customer relationship management skills
• Understanding of User Experience principles and techniques
• Hands-on experience with chatbots and voice assistants
• Background in linguistic analysis of conversational language
• Ability to explain complex concepts to a diverse audience and advocate for solutions that optimize the capabilities of the Kore.ai platform
• Familiarity with G-Suite, Office 365, and collaboration tools like MS Teams and Slack
• Training in computational linguistics. Knowledge of deterministic and probabilistic models.
• Experience building ML model data sets
• Experience in data analysis. Including cleaning, classification and labeling
• Experience fine tuning ASR and TTS models, background in speech acoustics
• Programming capabilities in Javascript & Python
• An understanding of text processing pipelines

Job Types: Full-time, Contract
Contract length: 12 months

Pay: €200,00 – €300,00 per day

Application Question(s):

• Authorised to work from Anywhere in Europe

Experience:

• IT Exp: 10 years (Preferred)
• ML: 6 years (Preferred)
• data analysis: 6 years (Preferred)
• NLP: 4 years (Preferred)

Language:

• Dutch (Preferred)

Work Location: Remote