Data Visualization Unit Chief (Hybrid Option) Full Time

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

The Enterprise Data and Information Management Program’s Health Information Management Division at the California Department of Health Care Services (DHCS) is seeking a highly motivated and experienced individual to join our team as an Information Technology Supervisor II position within the Business Intelligence Branch. Telework is subject to DHCS’ Telework Program guidelines.

DHCS is the backbone of California’s health care safety net, helping millions of low-income and disabled Californians each day. We recognize the critical role that data plays in driving our success and enabling informed decision-making. We are committed to optimizing our data infrastructure and processes, and we are looking for talented professionals to provide leadership and supports staff with projects. DHCS is on the leading edge and has one of the largest data and information management programs within the California Health and Human Services Agency.

About this Role:

In this role, you will act as an advocate of the Enterprise Data Management Strategy (EDMS) and supports staff with projects and efforts related to the data management strategy and goals. Tasks involve collaboration with DHCS stakeholders, internal and external, to support the Department’s efforts in data management and strategy, which may include highly complex, enterprise-level projects.

Training and Development (T&D) assignments may be considered for this position for current California civil service employees. T&D assignments cannot exceed 24 months. However, successful T&D candidates may transition to a permanent appointment, if eligible at the end of the T&D assignment.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

Have questions and/or need assistance? Contact recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!

If you are interested in this position, it is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ’s). Please make note of Education and Experience requirements for the classification. The Classification Specification and MQ’s can be found here: Information Technology Supervisor II

You will find additional information about the job in the Duty Statement .

Working Conditions

CalHR Telework Definitions:

• In Office – refers to all working days.
• Hybrid – refers to some working days in office and other days telework.
• Telework – refers to all working days at approved alternate work location.

Please see the Telework Information Section below for teleowork details.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SUPERVISOR II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-440810

Position #(s):

803-395-1404-002

Working Title:

Data Visualization Unit Chief (Hybrid Option)

Classification:

INFORMATION TECHNOLOGY SUPERVISOR II

$8,016.00 – $10,741.00

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

DHCS is California’s health care safety net, helping millions of low-income and disabled Californians each and every day.

DHCS’s purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and communitites through efforts toward greater diversity, equity and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS’ recent projects and happenings that our Department has accomplished in the DHCS Newsroom .

The mission of the Department of Health Care Services is to provide Californians with access to affordable, integrated, high-quality health care, including medical, dental, mental health, substance use treatment services and long-term care. Our vision is to preserve and improve the overall health and well-being of all Californians.

The Health Information Management Division’s mission is to establish, perform and monitor the management of data throughout its entire lifecycle to ensure that it can be used to meet business objectives and drive decision-making. The Health Information Management Division is part of the Enterprise Data and Information Management program, which provides department-wide leadership and support of the collection, analysis, management, and dissemination of quality data and data products in order for programs to make sound, data-driven decisions to better serve beneficiaries, improve outcomes, and support programmatic needs and requirements.

The Department is committed to addressing disparities within our organization and in our communities though efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce which reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

All hires subject to HR approval.

Special Requirements

This position is subject to the Department’s Conflict of Interest Code and requires annual filing of a Statement of Economic Interests (Form 700).

Simple Application Steps

If you are interested in this position, complete the following these simple steps:

• Review the education and experience minimum qualifications (MQ’s) of the Information Technology Supervisor II .
• Complete the statement of qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.
• Submit your application package with all required documents, which include the statement of qualifications – see the “Required Application Package Documents” section below.
• Once you have applied, take the Information Technology Supervisor II Exam .

In order to be considered for this position, you must complete and submit the following Supplemental Application (SA). Responses must be no longer than two (2) pages, single spaced, formatted in 12 point font, with one-inch margins. Statements of Qualifications cannot be used as a substitute for the Supplemental Application.

• Describe your experience with project management techniques and tools. How do you ensure project success and stakeholder satisfaction?
• Describe your experience with business intelligence and data visualization tools.
• Describe a challenging situation you faced while supervising staff in a data management unit. How did you address it?

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/29/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services

Attn: Certification Technician

M.S. 1300

P.O. Box 997411

Sacramento , CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services

1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814

08:00 AM – 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Supplemental Application – Applicants must include a Supplemental Application (SA) for this recruitment. You must provide specific information in your responses which demonstrates how your knowledge, skills, and training meet the needs of this position. Respond directly to the Supplemental Application questions in the Special Requirement Section above.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to adjust to evolving priorities and challenges in a fast-paced environment.
• Ability to effectively plan, organize, direct, delegate and supervise complex work of multi-disciplinary team.
• Ability to communicate technical information to non-technical and executive team members.
• Ability to work as a team leader to meet project goals and objectives in an agile product management environment.
• Advanced knowledge of visualization concepts, tools such as PowerBI, Tableau, Qlik, etc.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR’s California State Civil Service Employee Benefits Summary

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

Telework Information

The DHCS standard for hybrid work is a minimum of two days per week in-person and site-based and up to three teleworking days per week. The amount of telework is at the discretion of the Department’s operational business needs and subject to change consistent with DHCS’ Telework Program and Goverment Code sections 14200-14203. Telework is avaialbe to Californa residents, and proof of residency may be required.

The DHCS office location for this position is 1700 K Street, Sacramento, CA.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Arlene Saucedo

(916) 750-4644

lisa.saucedo@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department’s EEO Office.

EEO Contact:

EEO Officer

(916) 440-7370

civilrights@dhcs.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov . For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov .

Here is the link to the exam bulletin for CLASSIFICATION: IT Supervisor II

If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.